Last updated April 22, 2026
Please read these Terms carefully. They include a binding arbitration provision and a class action waiver in Section 14, and limits on our liability in Section 11.
These Terms of Service (“Terms”) govern your access to and use of the services, websites, and software applications provided by Bread Technologies, Inc. (“OpenLens,” “we,” “us,” or “our”), including the website at www.tryopenlens.com and the OpenLens platform (collectively, the “Services”).
By accessing or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
If you are accepting these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.
OpenLens is an AI visibility and monitoring platform that helps brands track how they appear across large language model (LLM) outputs. Specific features depend on your subscription plan and may change over time. We may modify, suspend, or discontinue any part of the Services at any time, and will provide reasonable notice of material changes where feasible.
Business use only. The Services are intended solely for use by businesses, professionals, and other commercial entities in the course of their trade, business, craft, or profession. By using the Services, you represent that you are acting in a commercial capacity and not as a consumer. Consumer protection laws that apply only to consumer contracts do not apply to your use of the Services.
Age. You must be at least 18 years old and legally able to enter into contracts.
Competitors. You may not access or use the Services if you are a direct competitor of OpenLens, or for benchmarking, competitive analysis, or to build a competing product, without our prior written consent.
Accounts. To use the Services, you must register with accurate, current, and complete information and keep it up to date. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us promptly at contact@aibread.com if you suspect unauthorized access. You may not share accounts or allow third parties to use your credentials.
We may offer free or trial access to some or all features of the Services. Free and trial access is provided “as-is,” may be limited in functionality or duration, and may be modified or terminated by us at any time, with or without notice.
If you subscribe to a paid plan, the fees, billing cycle, and plan features will be as presented at the point of purchase. Unless otherwise stated: fees are billed in advance, are non-refundable, and exclude applicable taxes (VAT, sales tax, withholding tax, and similar), which are your responsibility. You authorize us to charge your designated payment method on each renewal date. We may suspend the Services for non-payment after reasonable notice.
Input and Output. You may provide information, prompts, brand names, URLs, and other material to the Services (“Input”) and receive results generated by or through the Services (“Output”). Input and Output are together “Your Content.”
Ownership. As between you and OpenLens, you retain all rights in Your Content. To the extent we hold any interest in Output, we assign it to you.
License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and otherwise use Your Content for the purpose of providing, maintaining, securing, and improving the Services, enforcing these Terms, and complying with law.
Third-party LLM providers. To provide the Services, we transmit Input (which typically consists of hypothetical or illustrative prompts a user might enter into an LLM) to third-party LLM providers such as OpenAI, Anthropic, and Google. Those providers process Input under their own terms and privacy policies.
Your responsibility for Input. You represent and warrant that you have all rights, licenses, and permissions needed to provide Your Input to the Services and that Your Content does not violate applicable law or third-party rights.
The Services use large language models and other machine learning systems. Because of the probabilistic nature of these systems:
Output reflects what LLMs generated in response to our queries at a point in time; it is not a statement of fact by OpenLens about any person, brand, or subject. You are responsible for evaluating Output before acting on it, and OpenLens is not responsible for decisions you or your clients make based on Output.
You will not, and will not permit anyone else to:
We may investigate suspected violations and take action, including suspending or terminating accounts.
The Services, including all software, models, algorithms, designs, text, graphics, and documentation, are owned by OpenLens and its licensors and are protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the term of these Terms solely for your internal business purposes, subject to your compliance with these Terms.
All rights not expressly granted are reserved. Our name, logo, and product names are our trademarks. You may not use them without our prior written permission, except to factually identify us as your provider.
Feedback. If you send us feedback or suggestions, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use that feedback for any purpose without obligation to you.
The Services rely on third-party providers (including LLM providers, hosting, analytics, and payments). Their availability is outside our control. Any interactions you have directly with a third-party service are governed by that third party’s terms and privacy policies, and we are not responsible for them.
Our Privacy Policy, available at www.tryopenlens.com/privacy, describes how we collect and process personal information. By using the Services, you acknowledge that your personal information may be transferred to and processed in the United States and other countries that may have data protection laws different from your own.
If you are subject to the GDPR, UK GDPR, or similar data protection laws and require a data processing agreement, contact us at contact@aibread.com and we will provide one.
You are responsible for ensuring that your provision of Input (including any data about your clients, their brands, or other third parties) complies with applicable data protection laws, including obtaining any required consents and providing any required notices.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PURPOSE.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL OPENLENS OR ITS AFFILIATES, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE CLAIM OR (B) US$100.
These limitations apply regardless of the form of action, whether in contract, tort, or otherwise. Some jurisdictions do not allow certain limitations; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
You will defend, indemnify, and hold harmless OpenLens and its affiliates, officers, employees, and agents from and against any third-party claim, demand, or action, and any resulting losses, damages, liabilities, settlements, and reasonable legal fees, arising out of or relating to: (a) your use of the Services; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party right.
These Terms apply from the time you first access the Services until terminated.
You may stop using the Services at any time. You may close your account via the Services or by contacting us.
We may suspend or terminate your access at any time, with or without notice, if we reasonably believe that you have breached these Terms, that your use poses a risk to us or others, or that we are required to do so by law. We may also terminate free-tier accounts at any time for any reason.
Upon termination: your right to use the Services ends, we may delete Your Content after a reasonable period, and Sections 4 (to the extent needed to retain operational records), 5, 7, 10, 11, 12, 14, and 15 survive.
Please read this section carefully — it affects your legal rights.
Informal resolution. Before filing any claim, you agree to first contact us at contact@aibread.com and attempt in good faith to resolve the dispute informally for at least 30 days.
Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally will be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, before a single arbitrator, seated in San Francisco, California. The arbitrator has exclusive authority to resolve all issues of arbitrability. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. YOU AND OPENLENS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.
Exceptions. Either party may bring an individual action in small claims court, or seek injunctive or other equitable relief in court to protect its intellectual property or confidential information.
Time limit. Any claim must be brought within one (1) year after the cause of action arose, or be forever barred, except where a longer period is required by law.
Severability of this section. If the class action waiver is found unenforceable as to any claim, that claim must be severed and resolved in court, and the remainder of this Section 14 will remain in force.
These Terms are governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. The UN Convention on Contracts for the International Sale of Goods does not apply.
Subject to Section 14, the state and federal courts located in San Francisco County, California will have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to personal jurisdiction and venue in those courts and waive any objection based on inconvenient forum.
Changes to these Terms. We may update these Terms from time to time. If we make material changes, we will provide reasonable advance notice (by email or in-Service notice). Your continued use of the Services after changes take effect constitutes acceptance. If you do not agree, you must stop using the Services.
Publicity. We may identify you by name and logo as a customer of OpenLens on our website, in investor materials, and in marketing communications, in a factual and non-endorsing manner. You may opt out by emailing contact@aibread.com.
Export and sanctions. You represent that you are not located in, and are not a national or resident of, any country or territory subject to comprehensive US sanctions (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions), and that you are not on any US government list of restricted or denied parties. You will not use the Services in violation of US, EU, UK, or other applicable export control or sanctions laws.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.
No waiver. Our failure to enforce any right or provision is not a waiver.
Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
Entire agreement. These Terms, together with the Privacy Policy and any order form or other document we expressly incorporate, are the entire agreement between you and OpenLens regarding the Services and supersede any prior agreements. Any terms in your purchase order or similar document that conflict with these Terms are rejected.
Language. These Terms are in English. Any translation is for convenience only; the English version controls.
Notices. Legal notices to OpenLens must be sent to: Bread Technologies, Inc., 530 Howard St., Suite 400, San Francisco, CA 94105, USA, with a copy to contact@aibread.com. We may provide notices to you by email or through the Services.
Contact. Questions about these Terms: contact@aibread.com.